Santam has two available vacancies in the Underwriting Department for Underwriting Assistants. Apply Now!
Responsibilities:
Underwriting Assistance
• Draw monthly renewal list.
• Check claims experience.
• Send out renewal invitations / reminders.
• Follow up on invitations / renewals and secondary follow ups on new business.
• Assist with the administrative underwriting duties.
• Attend to all system processing related functions within the underwriting area.
Policy Administration
• Data capturing of policy schedules and all related documentation e.g., endorsements and facultative slips.
• All administration related to policies including raising invoices etc.
Client Liaison (Internal and External)
• Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
• Provision of telephonic backup and answering services to the division.
• Handle credit control queries and errors
• Continuously monitor quality and accuracy of the documents and KIT records produced by the system
• Prepare for and attend meetings if and when required.
General Administration
• Handling accounts queries.
• Drawing of standard reports if and when required.
• Liaison with Santam finance department and brokers to resolve credit control issues and accounts issues.
• Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
• Attend to the typing of general correspondence if and when necessary, such as endorsements and cover letters.
Requirements:
• Matric / Grade 12
• Insurance related qualification or current studies a preference
• Insurance related experience a preference (1-2 years
Knowledge and Skills
Competencies:
• Administrative Skills
• Analysis and Judgement
• Attention to Detail
• Client Orientation
• Communication Skills
• Follow Up
• Initiative
• Interpersonal Skills
• Organisational Awareness
• Planning and Organising
• Teamwork
Role Specific:
• Basic Administrative Underwriting Knowledge
• Numeracy
• Tolerance for handling high pressure work environment
• Computer Literacy
• Good Typing Skills
• Negotiation and conflict resolution skills.
• Focus on continuous improvement of efficiencies
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing Date: 27 July 2022
Location: Illovo
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