Tych Business Solutions has a Learnership Opportunity. Apply Now!
Responsibilities:
• Receive the devices from Receiving stage,
• Test and determine if the device can be Refurbished,
• Capture the device meter readings,
• Allocate the device into 3 different categories based on the device’s condition,
• Physically move the device into designated category warehouse bin location,
• Update the system with the device’s designated warehouse bin location
• Provide the device preparers with devices,
• Receive the device components,
• Move the components to the washing bay,
• Wash and clean the components according to the work procedure,
• Ensure that each component is linked to their main device frame,
• Move the washed components and device frames to other team members,
• Maintain good house-keeping practices,
• Move the Refurbished devices into designated warehouse bin locations.
• To provide prompt Customer Service as part of an on-site technical support Team.
• Escalate all device faults that the incumbent is not capable of resolving in accordance with the defined channels and service levels.
• Monitor consumable levels and ensure that toners are replaced timeously where replacement levels have been reached.
• Following and adhering to Processes and Procedures
• Ensure highest level of Customer satisfaction
• To maintain knowledge of relevant products maintenance procedures
• Form part of a culture aligned to Altron’s strategy with regards to purpose; vision; values and goal
• Be aware of the Company’s Occupational Health and Safety Programme, ensuring compliance within your specific workplace
• Become familiar with all ISO/SABS 9002 Quality Assurance Manuals, Procedures,
• Bulletins, etc including all updates and new editions.
Develop a sound working knowledge of all ISO/SABS 9002 Quality Assurance Manuals, Procedures and Bulletins including all updates and new editions which directly or indirectly apply to this position
Requirements:
• Matric
• Ability to handle heavy equipment and machinery
• Knowledge of various cleaning chemicals and supplies
• Ability to follow verbal instructions
• Ability to work alone/unsupervised
• Xerox Product Knowledge
• Customer relationship management
• A Valid medical report
Location: Johannesburg
Date Posted: 25 January 2022
Closing Date: Not Specified