Retail Assistant | Customer Service Agent – CV Template

  • 2 years ago

Job Description

Stop paying for people to do your CVs. If you are applying for a Job in retail and would like to update your CV, Visit careersaccess.com to find a template you can use for free.

Janine Van Vuuren
Retail Assistant | Customer Service Agent

About Me 🙂
I am a young and ambitious individual with over two years experience in customer service roles, I thrive to always advance my skills and grow my portfolio.
As a Sales Assistant is a professional, I am responsible for greeting customers and managing cash registers while also helping them find anything within the store that they need.
My responsibilities included ensuring high levels of customer satisfaction through excellent sales service, maintaining outstanding store condition aesthetics and visual merchandising standards and assist with the sales process by maintaining a fully stocked store.
I am a fast learner who is very flexible and adaptive to learning new things. I have confidence in my capabilities in enabling me to make a positive contribution to the growth of the company.
I have a bubbly personality, easily approachable with the most welcoming smile.

Skills: (General and industry related)
– Confidence and Excellent Communication (verbal and written)
– Attention to detail
– Dedicated team player
– Understanding of visual merchandising standards and company policies
– Strong Mathematical Aptitude
– Outstanding Business Acumen
– Gentle persuasion and negotiating
– Target Driven and Highly Competitive
– Conflict Resolution

Work Experience:
2020 – Current | Sales Assistant @ Cotton On

Duties:
– Maintaining a neat and organised inventory of seasonal clothing
– Assisting in the purchasing of jewellery and apparel and the delivery of excellent customer service
– Actively involve in the receiving and organising of new shipments
– Proactively creating awareness of our current instore promotions and credit offering
– Meticulously managing POS transactions including credit, cash, exchange and refunds

2019 – 2020 – Waiter | Rockets Bryanston

Duties:

– Gained experience managing time and effectively multi tasking while waiting tables
– Refined my ability to manage disgruntled customers and made it my goal to increase customer satisfaction
– Enhanced time management skills by working extra hours during peak times
– Assisted the entertainment manager with special events and the hosting of high profile individuals

Education:
2019 – Admin and Secretarial Course
2018 – Completed a Hospitality Learnership with (name of organisation)
2017 – Matriculated with a Bachelor Pass and four distinctions @ Bryanston High School

List Your references below and good luck!!!

Looking forward to hearing from you, please see my contact details below.
Phone:
Email:
Address:

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