The Department of Water & Sanitation is looking for a Telecom Operator. Apply Now!
SALARY: R147 459 PER YEAR
Responsibilities:
• Operate the switchboard by answering incoming and making outgoing calls.
• Ensure that customers are referred to promptly and correctly.
• Take messages and administer the correct distribution thereof.
• Supply basic information to customers regarding the Departmental services. Keep the reception are clean and tidy at all times.
• Receive and or visitors update and distribute the internal telephone directory and keep a database of other important
contact numbers.
• Operate the fax machine, responsible for reporting faults on the telephone system to the service provider.
• Utilize the telephone management system to monitor telephone costs, including printing reports and verifying
information, keeping and completing registers pertaining to the telephone system and fax machine.
Requirements:
• A Senior / Grade 12 certificate.
• Receptionist, Frontline Certificate, Office Admin Short courses will be added as an advantage.
• Good written and verbal Communication Skills.
• Ability to learn the Departmental service delivery components. Must be able to operate Switchboard.
• Must be able to communicate in English and IsiZulu..
• Problem solving, decision making, team work, creativity, customer focus, good communication skills, computer skills
and people management skills.
• Ability to take initiative and work independently
Location: Midmar Dam
Job Reference: 040322/28
Closing Date: 4 March 2022
APPLY HERE