JOB OVERVIEW
Business Segment: Consumer & High Net Worth Clients
Job Type: Contract
Job ID: 60050387_80369539
Date Posted: 18/01/2023
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JOB DESCRIPTION
To provide a proficient reception function in support of the Branch team. To identify the customer’s needs, record, monitor and facilitate the intermediate between the customer and the sales consultant team and to maintain a high level of integrity and ethical standards.
QUALIFICATIONS
Minimum QualificationsType of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable
Experience Required
Personal and Business Banking
Sales and Service
Experience Required: 1-2 years
Branch banking experience, exposure to enquiries and query management.
ADDITIONAL INFORMATION
Competencies:
Documenting Facts
Interpreting Data
Interacting with People
Showing Composure
Thinking Positively
Embracing Change
Team Working
Meeting Timescales
Following Procedures
Upholding Standards
Banking Process & Procedures
Client Servicing
Product Knowledge (Consumer Banking)
Customer Reception and Channelling
Producing Output
Managing Tasks
Closing Date: 15 February 2023
Location: KZN, Ladysmith, Murchison Street 262
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