Civic Services Officer x10 | Department of Home Affairs

  • 2 years ago

Job Description

POST NO 8 : Civic Services Officer, (10 POSITIONS)

Salary level: A basic salary of R 261 372 to R307 890 per annum (Level 7). In addition, a range of
competitive benefits are offered.

CENTRE : Eastern Cape: Medium Office: MT Frere (1 Post)
REF NO : HRMC 63/22/8a
CENTRE : KwaZulu-Natal: Medium Office: Ingwavuma (1 Post)
REF NO : HRMC 63/22/8b
CENTRE : Limpopo: PSP: Elim (1 Post)
REF NO : HRMC 63/22/8c
CENTRE : Limpopo: Medium Office: Phalaborwa (1 Post)
REF NO : HRMC 63/22/8d
CENTRE : Mpumalanga: Large Office: Ermelo (1 Post)
REF NO : HRMC 63/22/8e
CENTRE : Mpumalanga: Medium Office: Hazyview (1 Post)
REF NO : HRMC 63/22/8f
CENTRE : North West: Medium Office: Mafikeng (1 Post)
REF NO : HRMC 63/22/8g
CENTRE : North West: Medium Office: Zeerust (1 Post)
REF NO : HRMC 63/22/8h
CENTRE : Western Cape: Large Office: Cape Town (2 Posts)
REF NO : HRMC 63/22/8i
Vacancies in the Department: HRMC 63 of 2022

• An undergraduate qualification in Public Management / Administration, Social Science
or related field at NQF Level 6 recognized by SAQA
• 1 years’ experience in an administrative role
• Understanding of Departmental Legislation and Public Management Framework
• Sound
knowledge of the Batho Pele Principles
• Computer literacy • Analytical thinking
• Planning and organizing
• Problem solving
• Communication Skills (Verbal and written)
• Financial
• Sound interpersonal relations
• Attention to detail
• Teamwork
• Record and time management
• A valid driver’s license is required.

Duties And Responsibilities:
The successful candidate will be responsible for, amongst others, the following specific tasks:
• Monitor and supervise the effective processing of enabling documents in the local office
• Ensure the security integrity of the National Population Register in the local office
• Ensure implementation of Civic Services Policies, Strategies and Plans
• Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards
• Collate, interpret and supervise statistical information on service
standards, throughout times, bottlenecks, volumes and error rates
• Provide expert advice and guidance to local office on civic services operational issues and matters
• Serve as a project
leader within the local office for civic services to ensure effective project management
• Ensure effective and efficient management of queues in the office

Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
North West: Ms M Seleke, Tel No: (018) 397 990
Western Cape: Mr M Pienaar, Tel (021) 488 1409

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