Purpose
Provide efficient and effective administration support to ensure the smooth running of a functional area.
Responsibilities
▪ Manage costs / expenses within approved budget to achieve cost efficiencies
▪ Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
▪ Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
▪ Resolve all customer queries efficiently, and within agreed timelines.
▪ Provide efficient and effective administration support to ensure accuracy in the functional area.
▪ Comply with governance in terms of legislative and audit requirements
▪ Set up and maintain filing systems for the business unit to ensure efficient service is provided
▪ Maintenance of all administrative processes for the departments operational activities
▪ Provide timeous and accurate Management Information.
▪ Manage own development to increase own competencies
▪ Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
Experience and qualifications
▪ Grade 12.
▪ 3 – 5 years relevant experience.
Additional requirements
▪ Ability to conduct process analysis and drive process improvements
▪ Be able to manage operational projects and deliverables
▪ An understanding of change management and it’s importance of business processes
▪ Be able to learn new systems
▪ Be able to communicate effectively with business owner
Closing date 21 November 2022