Job Context
▪ Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation.
▪ Applications that meet the stated requirements are invited for a vacancy exists for a dynamic and driven Receptionist to join a team based at the Head Office in Waterfall. This role reports directly to the Client Care Desk Team Leader, in the Marketing Shared Services Business Unit.
Minimum Requirements
▪ Grade 12
▪ A tertiary qualification in Office Administration or any related field would be an advantage
▪ At least 3-5 years’ experience as a Receptionist in a clerical or administrative role required.
▪ Welcome visitors in a warm and friendly manner, and answer any questions visitors have
▪ Answer and direct phone calls in a polite and friendly manner
▪ Maintain reception area in an orderly, clean, and tidy manner at all times
▪ Ensure visitors sign in and out when arriving or leaving the premises
▪ Receive deliveries; sort and distribute incoming mail
▪ Take inventory of supplies and restock as needed for the boardroom kitchen and the marketing storeroom
▪ Manage the external visitor boardrooms (ensure they are clean, manage bookings and resolve booking conflicts)
▪ Assist management where needed
Duties & Responsibilities
▪ Excellent interpersonal skills and emotionally intelligent
▪ Knowledge of customer service practices and principles
▪ Team player who understands the importance of collaboration across the business
▪ Proficient in relevant computer applications
▪ Superior listening, verbal, and written communication skills
▪ Ability to handle stressful situations appropriately