AmerisourceBergen is looking for an Operations Agent. Apply Now!
time type: Full time
job requisition id: R2213700
REPORTS DIRECTLY TO:
Operations Supervisor
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
POSITION SUMMARY:
The Operations Agent will be responsible for all Operational functions. Adhering to all World Courier SOP’s, Working Instructions and policies. This role will require supportive activities to the Operations Supervisor in Johannesburg.
PRIMARY DUTIES AND RESPONSIBILITIES:
Operational compliance & Operational excellence
Dispatch
Driver management (deliveries, collections)
Alert domestic agent and other offices – overnight shipments, include delivery instructions
Packaging & temperature monitor preparation
Vehicle checklists / daily fuel slips / service & repair bookings
Fridge / Freezer checklists
Gel pack preparation & stock levels
GTC Cleaning records
Temperature monitor management
Packaging & temperature monitor recoveries
Refrigerant replenishments
TMS & DASH updates
Dry ice orders
Exports
Prepare & submit export documents
Maintain EDI systems
Airline bookings
TMS updates
Route confirmation
RIT Management, refrigerant replenishment
Export compliance (CAA/Customs)
Export Ad-Hoc airline rates
Jetstream
Request charges from vendors (truck hire, DG packaging etc)
Resolve export delays (customs, DAFF etc)
Airline interface on OP-Star program.
Imports
Prepare & submit import paperwork. Low & high value (includes consignee brokers)
Monitor the customs clearance progress
Resolve import delays (customs queries/stops, DAFF, DoH etc)
Ensure compliance with import authorities (SARS and other entities)
WS and TMS updates including import charges
Monitor temperature requirements thoroughly
Ensure replenishment instructions are carried out and updated in the WS and TMS system
Request charges from vendors (truck hire, DG packaging etc)
Ensure import regulations are met (DoH, DAFF etc)
Ensure complete usage and completion of the following mentioned programs:
Transport Management System (TMS)
Jetstream
ShipShape (Imports & Exports)
DASH
Bio-Star Next-Gen (OMNI)
CTM-Star
Op-Star
Optiview
Any new and upcoming programs / systems
Quality and support functions
Ensure that the Operational Key Indicators (KPI) are meeting the organizations expectations.
Support the Customer Service department as well as the Sales department whenever required.
Support the Operations Supervisor Johannesburg where needed
Ensure the companies temperature control handling SOP’s are being followed rigorously in order to ensure shipment integrity at any time.
Administrative tasks
Ensuring that all charges are allocated in all jobs correctly and accurately
Uploading of PODs into TMS Jobs & DASH on a daily basis.
Ensuring Vehicle check sheets are in order and completed as per SOP requirements.
Ensuring that all SOP, Work Instructions and Policies annex documents are completed as per GDP requirements.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Background environment in the courier/freight industry
NSC / SC / Matric / Grade 12
Valid Driver’s License (Code B or higher) [Manual Transmission]
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Proficiency with Office program package Strong communication skills – both verbal and written Fluency in English Ability to complete multiple tasks, work under pressure and meet deadlines -> excellent organizational and time management skills Able to prioritize workload Self Motivated High attention to detail
What your background should look like
Experience listed in description above
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Schedule: Full time
Affiliated Companies
Affiliated Companies: World Courier South Africa (Proprietary) Ltd.
Closing Date: 29 September 2022
Location: Johannesburg
APPLY ON COMPANY WEBSITE