A career opportunity has arisen in the Sales Department – Premier Bakeries for a Call Centre Agent. Apply Now!
We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognized as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals.
Responsibilities:
• Processing of orders according to the information received from customers
• Ensure pricing on captured orders are correct
• Ensure queries, complaints, concerns resolved or escalated as per procedure
• Ensure daily filing is done according to departmental requirements
• Ensure that all reports are completed and communicated
• Workflows completed as per system requirements
• Ensure that clients’ needs are met according to their expectations
• Computer literacy – Strong Computer skills – fast processing
Requirements:
• Grade 12 (matric) certificate or equivalent
• At least 1-year experience in FMCG sales environment
• At least 1-year experience in the field of sales administration, executions or call centres
Competencies:
• Business procedures, rules and processes
• In house systems
• Product and portfolio
• Assertiveness
• Communication skills (written and verbal)
• Numerical ability
• Problem solving
• Innovation
• Teamwork
• Accountability
• Sense of urgency
• Respect
• Computer literacy – Strong Computer skills – fast processing
Notes:
• Pressurized environment
• 6-day position
• Required to work Saturdays and Public Holidays when required
• Ability to work in a team environment in order to achieve daily deadlines
Location: Aeroton
Job Reference: PRE220510-3
Closing Date: 17 May 2022
APPLY ON COMPANY SITE