Netcare is looking for a Ambulance Emergency Assistant. Apply Now!
The main purpose of the role is to provide quality patient care aligned to the scope of practice. Represent Netcare 911 as a true brand ambassador by upholding the Netcare values of care, dignity, truth, participation and passion. Promote improved operational performance and patient experience through quality delivery of services and patient interaction, by subscribing to the highest level integrity and professionalism.
Responsibilities:
Patient assessment, management and customer care.
• Ongoing customer satisfaction
• Accurate administration and record keeping.
• Quality assurance to maintain work standards and integrity of data capturing
• Effective control of vehicle and equipment.
• Compliance to health and safety regulations
• Adherence to HPCSA protocols and CPD compliance
• Compliance with company policies and standard operating procedures.
• Managing work: Managing ones time and resources to ensure that work is completed efficiently
• Building customer loyalty: Effectively meeting customer needs, building productive customer relationships,
taking responsibility for customer satisfaction and loyalty.
• Adaptability: Maintaining effectiveness when experiencing major change in work tasks or the work environment
Quality Orientation: Originating action to improve existing work processes and conditions for improved quality of outputs.
• Work Standards: Setting high standards of performance for self and others, self-imposing standards of excellence
Requirements:
• Current registration with the Professional Board of Emergency Care at the Health Professions Council of South Africa (HPCSA) as an Ambulance Emergency Assistant
• Must have a valid PDRP for passengers and a valid Code 08 driver’s license
• Matric/Grade 12 NQF 4
Must be over 21 years
• 2 Years post graduate patient care experience in an operational environment would be beneficial
• Computer proficiency would be beneficial (Microsoft Office)
Good general knowledge and understanding of legislation pertaining to specific business environment of Netcare 911
Location: Johannesburg
Closing Date: 25 January 2022
APPLY HERE